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What GitHub did to kill its trolls

Splinter:

Sanchez got to work, revamping how the company approached everything from hiring and performance reviews to office decor. Since its beginning, the company had been non-hierarchical, with no managers or titles, but Sanchez helped to kill it, finding that without bosses, people weren't held accountable when their actions were in the wrong. She tweaked internal processes to make the environment more diversity friendly, like by creating a formal feedback process for complaints.
Danilo Campos
“We Don’t Have To Explain That Tech Is Not Diverse”: Lessons From A Two-Decade Battle

Fast Company:

What is the business case you make for diversity?
For us, the business case is that we want every developer in the world on our platform. And when we say every developer, we don’t mean people who just know they’re developers today. We also need people who never had the opportunity to even understand what it means to be a developer, haven’t gotten their hands on education or the equipment necessary to learn these skills. And that’s across ages, races, countries, neighborhoods, you name it. And so the business case for us is, if we want every developer in the world on our platform, we want to be heavily involved in developing the developers.
Danilo Campos
How I Made It: GitHub's Nicole Sanchez leads the charge for diversity

LA Times:

One of Sanchez's goals is to help others understand why diversity matters. "I hear a lot of cop-outs around diversity," she said. "When somebody says they don't want to 'lower the bar' in order to hire a diverse team, often what it takes is to just reflect that question back on the person and say, 'What do you mean by lowering the bar? Because to me that sounds like you think anybody who comes through these doors who doesn't look a certain way or hasn't gone to a certain short list of schools is automatically not as good as you.'"
Danilo Campos
GitHub programmer’s path: public housing to key role in diversity

SF Chronicle:

Over the past months, Campos has been sharing his story from the White House to an American Indian reservation in Oklahoma. While 90 percent of the households of college-educated Americans have broadband access, roughly half of of other households do.
 
“We want people who come from backgrounds very different from Mark Zuckerberg to know that that they still have a place in the creative digital world — even if they have a single mom and lived in public housing like me,” Campos said recently in GitHub’s San Francisco offices. “Because there is an endless need for software.”
Danilo Campos
Inside Jobs: How iOS Developer Danilo Campos Battles To Bring New Apps To Life

TechCrunch:

Danilo Campos is the developer and designer behind beautiful mobile apps for iOS including Hipmunk and Level Money. To give us an inside look at how he works, Campos invited TechCrunch TV into his San Francisco apartment, where he currently works as a freelance developer of iOS apps for a variety of clients.
When you talk to Campos, the main thing that comes through is his passion for what he does. In fact, he’s so passionate about it that he was dangerously close to becoming bankrupt on the way to pursuing mobile design as a career — in a lot of ways, his work is something that he’s fought for.
Danilo Campos